CAN GAS pays great attention all the time to customer care and gives customers 7*24 all round comprehensive services including pre-sales and after-sales. Beside the routine check with users according to the list of customers built in CAN GAS database by CAN GAS engineers and international service network through site check, phonecall, fax and Email, CAN GAS provides the services listed below at customers’ choice and request.

Remote instruction service by internet, email, phone call, video call, voice call

About manuals, settings, preparations for installation/erection/pre-commissioning, commissioning, startup, operation, maintenance, overhaul, calibration, troubleshooting, reprogramming, even changing original design, in short, all kinds of issues, problems or questions that the user may have.

Onsite service

According to customers’ official request, CAN GAS would provide the onsite service at reasonable charge, which includes installation & erection guidance, commissioning and startup, maintenance, training, and troubleshooting, etc. This involves in-warranty and out-of-warranty services.

ü Free training services in CAN GAS factory or facilities inside China

For each order, CAN GAS provides 6 days of factory training free of charge for all customers.